Client Case Studies
The following case studies demonstrate the level of expertise that would be offered to any prospective ExcelSource client:
A review of a Recruitment Process in a UK-wide HR function offering improved SLAs and 28%-42% of cost savings.
A strategy formulation of Agile software development services with the outsourcing to the Eastern European partner achieving the flexible development objective and saving 60% of costs.
A global consolidation of an IT function offered a standardisation of ITIL process, centralisation of competencies, consolidation of technology and a cost saving of £950k p.a.
A UK high street retailer asked us to review their Point of Sale process and systems. Our review identified a PCI compliance issue. Our proposed solution would achieve a payback in less than 2 years and resolve the PCI issue.
A high quality Facilities function was bench-marked against similar functions in the industry. Our assessment identified a potential saving of 25%.
An IT Infrastructure Outsourcing contract review project resulting in far greater service performance and a large 41% / £2m p.a. cost saving for the customer.
A very successful offshore BPO Service Delivery project resulting in great service performance and over achieving its financial targets of 58%/£700k cost saving.
An IT department had a large quantity of IT infrastructure distributed across a number of locations. A perceived believe that consolidating the infrastructure to far fewer locations was proven to be offering far fewer savings than that anticipated.
PDF file(s) available for download
1. ExcelSource Case Studies v5



